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Common Protocols Used in VoIP

What are Protocols? A very simple overview of a protocol is that it is a set of rules. These rules...

3CX allows you to call offices in separate locations for free by connecting two separate 3CX...

In this article Introduction Creating a Call Queue Advanced Features Additional Options...

When making the move to an IP PBX, each business will have to decide whether they wish to keep...

Small to medium businesses don’t often require a dedicated server, and that kind of investment...

Sales, techs and other remote workers often spend long amounts of time away from their desk. This...

What is SIP Forking? SIP Forking is the process of splitting (or forking) a SIP call to multiple...

In this article Introduction Default Group Creating Groups Rights Global Rights User & Manager...

In this article Introduction Adding Phones Plug & Play (LAN & SBC) Remote Extensions (RPS...

When making the change to VoIP, there are a number of decisions to be made – which phone system to...