by Aatrox Communications | Nov 17, 2020 | Learn More, Partner Deployments, User Guides
The process for VoIP providers to become certified 3CX engineers is in-depth and goes far beyond simple call in/ call out tests. 3CX is a diverse and feature rich phone system with many aspects to understand from deployment to maintenance. VoIP providers supplying...
by ashleigh | Nov 2, 2020 | Feature Highlight, User Guides
With all the updates and integrations with the 3CX WordPress Live Chat plugin that 3CX have rolled out lately, we figured it was time to put together a comprehensive guide to get set up and in touch with your customers. Live Chat Requirements 3CX WordPress integration...
by ashleigh | Oct 25, 2020 | Feature Highlight, Latest Updates, User Guides
3CX is known for its ability to integrate with a number of different platforms to make your work life easier, and now Facebook Messenger has been added to that growing list. As of the latest update, V16 Udpdate 7 Alpha, the 3CX Chat Feature now allows you to chat with...
by Aatrox Communications | Jun 3, 2019 | Learn More, User Guides
If you have been keeping up to date with the latest 3CX updates, you would have no doubt heard of Call Flow Designer. The 3CX Call Flow Designer (CFD) allows you to visually create call flows with ready to use building blocks such as transfer, disconnect & record....
by Aatrox Communications | Apr 9, 2019 | Learn More, User Guides
Introduction Voicemail messages can be accessed by any phone on the network provided you have the extension number and the PIN configured in the extension. Note: Your administrator may reconfigure the default voicemail number (999). If this number doesn’t work,...
by Aatrox Communications | Nov 9, 2018 | Installation, User Guides
Introduction 3CX recently released Update 6 of v15.5 including major SSL security updates and great new features within the web client and smartphone apps. Due to the importance of this update, those using the IP PBX can update to this service pack regardless of...