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The Best VoIP Phone System For Your Business

An effective Voice over Internet Protocol (VoIP) solution can be transformative for your business. The best VoIP phone system can bring your business’ communications to the next level, allowing you to take time away from handling the phones so you can focus on what’s important – running your operations.

Communication Device

Communicate with anyone, anywhere, from any device. If you’re tired of boring, old-fashioned phones, want to increase the efficiency of your sales and customer service teams, and make maintaining your phone systems hassle-free, VoIP is the way to go. This modern, cloud-based solution can transform the efficiency of your telecommunications and allow you to scale up your services with ease.

Here are some of the ways your business can benefit from the best a VoIP phone system has to offer:

Best VoIP Phone System

Reduce Costs with Voiceover IP

A VoIP system routes phone calls over the internet rather than through conventional phone networks. This can save you significant amounts of money, as you won’t have to pay for a separate phone bill in addition to your internet fees. Plus, you’ll get to say goodbye to expensive long-distance calling costs.

Because everything leverages off your existing internet network, you won’t need special, custom hardware or regular maintenance to make phone calls using VoIP. That means you won’t have to face the heavy capital outlay of switching to new infrastructure or demanding maintenance bills every time you need tweaks made to your system.

Easy To Install And Use

VoIP software is easy to set up on any PC, tablet, or smartphone. If your employees are already using these devices, it’ll be a breeze for them to set up their new system. Plus, the best VoIP phone system offerings allow you to connect to an unlimited number of phones! This means exceptional scalability as your business grows, so you’re only paying for what you need.

Work Well From Anywhere

All you need to run your calls through VoIP is an internet connection. This means that your employees can work from anywhere, on any device, as long as they’re connected to the world wide web. Your staff will get to use the productivity-saving tools they’re familiar with and get work done faster and better, no matter where in the world they might be.

That’s why VoIP is excellent if you have sales staff who are often on the road or in offices worldwide. Many businesses still use on-premises systems for each corporate location. Instead of maintaining and paying for individual sites, VoIP allows you to unify them all under a single, digitally hosted phone system.

You can add or remove features, integrate your telecommunications network with other software and upgrade to the newest versions unilaterally across all your locations. Our best VoIP phone system allows you to access your data from any place, as long as you have an internet connection. With a single administrative system for all your offices, you can access your phone system anywhere, anytime.

All updates and changes will be done in a single system, freeing up valuable time for you to spend on more important tasks.

PSTN vs SIP
SIP vs VoIP

Easy Integration With Existing Tools

It can be challenging and highly labour-intensive to integrate your existing software systems, such as your CRM or help desk, with an analogue phone system. Cloud-based solutions, however, can make it far easier for you to get all your interfaces working together.

As a VoIP phone system is a virtual, digitally hosted platform, integrating it with your CRM, task management system, or helpdesk can be a breeze.

Help your customer service team identify their caller before even picking up the phone, offering you much more personal communication with your client. You can also access features like predictive dialers or click to call, further increasing productivity.

Helpdesk software can save your agents’ time as they’ll no longer need to switch between systems to figure out your details and history.

Automatic Upgrades Via Your VoIP Provider

From improvements in data security to integrations with newer, productivity-enhancing tools, one of the best VoIP phone system features is its access to upgrades designed to optimise your business’ processes. Better yet, VoIP providers make it easy to boost your team’s performance while improving your overall customer experience.

Legacy telephone systems require call-outs almost any time you need modifications or upgrades made to your system, which can be uncomfortable hits on your bottom line.

A cloud-based phone system like VoIP will automatically keep your account up to date. You’ll get to enjoy new features and better call quality without manual upgrades or paying for updates.

3CX Certified Engineer
Yealink CP960

Enhanced Scalability

A VoIP phone system is easy to scale and upgrade as your business grows. Are you hiring new employees for your sales or customer service team? Ensure that they can access your communications system and are adequately trained and set up to do their best.

When it comes to user-friendly telecommunications software, the best is a VoIP phone system. These programs are designed for efficiency and ease of use, making it simple for your employees to adjust to working with them. Plus, with compatibility across devices and systems, your employees get to choose the tools they prefer to get work done better and faster.

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SIP trunking

Use The Equipment You Prefer

Traditional, analogue phone systems frequently lock you into using equipment recommended by their vendor. However, that might not necessarily be the best hardware for your business. Plus, legacy systems are usually limited in terms of the features and quality built into the equipment itself.

A hosted VoIP phone service only demands a good phone connection. You can set this up with any device you want. Whether you want wireless headsets for your mobile sales staff or even a virtual softphone run over a computer, it’s entirely up to you to choose the hardware that works best for your business.

Are you ready to discover the benefits of switching to the best VoIP phone system for your business? Aatrox Communications is proud to be New Zealand’s premium supplier of cost-effective and reliable SIP trunking solutions. To learn more about what we can do for your business, please contact us at 09 242 0880.

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Aatrox Communications is an New Zealand owned and operated full service SIP trunk provider. We specialise in connecting the traditional telephony network to the internet for small and large businesses.