VoIP Phone Systems For Small Businesses

As technology continues to make doing business easier, more and more industries are embracing the idea of hosting their systems on the cloud. Now, even companies providing phone systems for small businesses are ready to do the same. 

A cloud-based VoIP system will allow you to benefit from a fantastic range of features for your businesses, no matter whether you’re a large, international enterprise or a home-grown local start-up.

Choosing Between Cloud VoIP Providers

Maybe you’ve heard all about how VoIP can transform your business communications and are ready to make the switch. But with so many providers on the market, how do you know which one to choose?

Here are a few key factors to consider when selecting the right cloud-based VoIP provider for your business.

Phone Systems For Small Businesses

The Hardware

At Aatrox Communications, we offer New Zealand’s leading SIP Trunking services for VoIP phone systems for small businesses. We can also get you set up with great SIP compatible phones.

That means that when you partner with us, you’ll have the option of getting everything you need to get started with VoIP right out of the box. To learn more about our plans and pricing, contact us at 09 242 0880.

Many companies throw out their old phones when they switch from a traditional phone network to VoIP. They end up buying entirely new devices for their staff.

This isn’t necessarily the wrong decision. Modern IP phones offer numerous benefits and features inaccessible to traditional office handsets. This is especially the case if you have frequent video- or teleconferences.

Here at Aatrox Communications, we provide a range of VoIP compatible hardware phone systems for small businesses. These range from traditional handsets to highly mobile headset devices.

Advantages of VoIP Phone System

Taking advantage of these phones’ modern features and heightened reliability can significantly ease your transition to a VoIP phone system for your small business. This is all the more important if a physical phone is essential for your business’ operations.

That said, if you don’t have the capital to replace your phone’s telecommunications system completely, don’t panic. While IP phones offer a wide range of advantages, they’re not absolutely necessary for your business.

If you have a VoIP Analogue Telephone Adaptor (APA), you can get all the benefits of VoIP phone systems for small businesses while making use of your existing technology. An APA will connect your old analogue telephones to your VoIP system, letting you take advantage of this future-forward offering without needing to spend hundreds or thousands on new hardware.

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3CX dashboard and phone


As VoIP makes use of your existing internet connection, it’s important to consider the specifics of your internet plan when you’re thinking about getting on board with VoIP.

It’s common for companies to underestimate how vital high upload speeds are when setting up a VoIP service. As your phone calls will run over your connection, their call quality will be entirely reliant on the quality of your internet connection. For this reason, it may be worth asking your internet services provider whether they offer plans designed to support VoIP phone systems for small businesses.

The number of employees you have will also impact the amount of bandwidth you require. Phone systems for smaller businesses can get by on standard business internet plans, but if you have many employees or an older internet connection, you may need to consider switching plans.
A good ratio to aim for is 10Mbps upload speed for every 22 VoIP lines you support.

Additional Features

With a wide range of potential benefits offered by VoIP, it can be overwhelming to know which features to choose. It’s good to take the time to look over the options available and to think about what functionalities of VoIP phone systems for small businesses are really vital for yours.

Take the time to talk to your employees about what they need out of your phone system. This includes having discussions with your IT staff, as your phone system will now work off your internet connection and may need you to consider the implications of this for data security.

You also want to speak to the employees who will be the key end-users of your VoIP systems, such as contact centre staff, sales staff, and anyone else making large numbers of phone calls on a regular basis.

Fortunately, a great benefit of VoIP is that scalability and making changes to your system is extremely simple. Unlike traditional phone systems for small businesses, with VoIP, you’ll no longer be reliant on an external provider to make any adjustments – at their time and cost.

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Making The Change

Most popular VoIP systems and providers allow you to configure the features you want within an in-built, software-based management console. This makes it easy for your business to customise what you need and restrict and turn off functions altogether if necessary.

When choosing a provider, look for one that offers the essential functions and the customisability to make changes on your schedule, free of charge.

VoIP’s benefits are considerable and well worth the time it takes to choose the best provider of VoIP phone systems for small businesses. When you make the switch, you’ll vastly increase employee productivity while significantly reducing your phone bills.

That’s why it’s essential to thoroughly consider what you want from your VoIP provider so that you can choose one with the ideal system for your needs. With the right pick and solid background research, you can expect an excellent experience for your business.

Are you wondering where to start? Aatrox Communications is a great choice. We can get your company set up with a reliable, functional interface designed to optimise your communications and bring considerable cost savings to your enterprise. That’s why we’re one of New Zealand’s leading providers of VoIP phone systems for small businesses. 

When you partner with us, you’re partnering with a local Kiwi brand and friendly team who are always ready to help. You’ll get enterprise-grade features with a modern, user-friendly experience that’s sure to streamline your communications. To learn more, please contact us at 09 242 0880.

Get started with 3CX and Aatrox Communications today

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Aatrox Communications is an New Zealand owned and operated full service SIP trunk provider. We specialise in connecting the traditional telephony network to the internet for small and large businesses.