User Guides

So, your phone system has finally gone digital. 3CX has replaced the old analog box on the wall. A lot of data is being generated. How do you get it out? 3CX reports present you with a wide range of statistics that give you greater insight into how your company is...

We generally recommend that customer speak to a partner before trying to manage a phone system implementation themselves - but if you’re so inclined, there are plenty of resources out there to help you. Learning to deploy and/or maintain a 3CX phone system takes time,...

Configuring a SIP trunk on 3CX with a supported provider could not be easier. Follow our guide below to set up Aatrox Communications SIP trunks from your 3CX management console. Need a hand? Feel free to get in touch. In this article Add SIP Trunk Additional DIDs...

In this article Introduction Port Information Running the 3CX Firewall Checker 3CX Firewall Checker Tests Internet Reachability Inbound Connection Test Results & Error Messages Introduction The 3CX Firewall Checker tool is used to check whether your router or...

Port Forwarding During the setup of a phone system connected to the internet via SIP trunks, you will be required to forward ports. This is to enable the SIP trunk to register to the carrier, and be able to send SIP traffic back and forth. Depending on what...

Update 2 of 3CX V15.5 saw the addition of the Terminal Window feature for Debian. It is remarkably easy to use, and is accessible from your 3CX Dashboard. This feature allows users to carry out basic OS management without SSH, a usually time-consuming feat. Below is...

Introduction When using multiple IP Phones on a single network, individual extensions are generally connected to one another, and in many scenarios this is the preferred choice as it reduces the amount of time it takes data to get from one person to another. What is...