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User Guides

Creating a conference with a PIN enabled

Creating a conference with a PIN enabled

Conference calls are a great way of connecting with staff regardless of their geographic location, and are one of the many features included in the 3CX phone system. To ensure another layer of security to a clients’ business, 3CX offers a security pin requirement for...

Setting Up Fax for 3CX

Setting Up Fax for 3CX

Setting up fax is a necessary part of most 3CX deployments. Despite fax technology is being outdated, it is still needed within most companies. This should allow you to be able to receive faxes without any issues. If you call the inbound DID, you should hear a dial...

Addings DIDs to 3CX

Addings DIDs to 3CX

Adding DIDs to an Aatrox Communications SIP Trunk is easy. Once the SIP Trunk is registered please follow the instructions below: 1. Double click on the registered SIP Trunk 2. Click on the DIDs tab 3. Click on the Add DID, type in the new DID which has been added to...

How to Telnet into a Router

How to Telnet into a Router

Routers and other network devices often run Telnet servers, allowing you to access the console on your network device and issue commands. Telnet is a text-based program included with Windows, and can be easily installed using the Windows Features control panel. Note:...

Provisioning with DHCP “Option 66”

Provisioning with DHCP “Option 66”

In this article: Creating the DHCP Option 66 Global Scope Reservation Scope String Value TFTP Phones Cisco 79XX HTTP Phones Cisco SPA Aastra Polycom Panasonic Creating the DHCP Option 66 Note: Not all DHCP servers have the capability to add or change the scope option,...

Configuring your Digital Receptionist

Configuring your Digital Receptionist

In this article Introduction Recording a menu prompt Creating a digital receptionist Dialling an extension directly Call by name Self-identification message Exchange server IVR integration Introduction The free 3CX Digital Receptionist feature (also know as an auto...

Audio and Video Codecs

Audio and Video Codecs

What is a Codec? 0A codec is software or a device that compresses, decompresses, and converts analog and digital signals for transmission over a network. This speeds up the transmission and download time, as without them, high quality sound and video would take much...

Decision Making with 3CX Reports

Decision Making with 3CX Reports

So, your phone system has finally gone digital. 3CX has replaced the old analog box on the wall. A lot of data is being generated. How do you get it out? 3CX reports present you with a wide range of statistics that give you greater insight into how your company is...