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User Guides

Audio and Video Codecs

Audio and Video Codecs

What is a Codec? 0A codec is software or a device that compresses, decompresses, and converts analog and digital signals for transmission over a network. This speeds up the transmission and download time, as without them, high quality sound and video would take much...

Decision Making with 3CX Reports

Decision Making with 3CX Reports

So, your phone system has finally gone digital. 3CX has replaced the old analog box on the wall. A lot of data is being generated. How do you get it out? 3CX reports present you with a wide range of statistics that give you greater insight into how your company is...

3CX SIP Trunk Setup

3CX SIP Trunk Setup

Configuring a SIP trunk on 3CX with a supported provider could not be easier. Follow our guide below to set up Aatrox Communications SIP trunks from your 3CX management console. Need a hand? Feel free to get in touch. In this article Add SIP Trunk Additional DIDs...

Ports Used by 3CX

Ports Used by 3CX

Port Forwarding During the setup of a phone system connected to the internet via SIP trunks, you will be required to forward ports. This is to enable the SIP trunk to register to the carrier, and be able to send SIP traffic back and forth. Depending on what...

Terminal Commands from 3CX

Terminal Commands from 3CX

Update 2 of 3CX V15.5 saw the addition of the Terminal Window feature for Debian. It is remarkably easy to use, and is accessible from your 3CX Dashboard. This feature allows users to carry out basic OS management without SSH, a usually time-consuming feat. Below is...

Using the “PBX Delivers Audio” Option

Using the “PBX Delivers Audio” Option

Introduction When using multiple IP Phones on a single network, individual extensions are generally connected to one another, and in many scenarios this is the preferred choice as it reduces the amount of time it takes data to get from one person to another. What is...

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