Exact Online is an innovative cloud-based CRM that centralises customer information and makes it easily accessible to all necessary employees at any time. With the addition of VoIP integration for Exact Online, the sales process becomes infinitely more streamlined....
Call recording for your business and your clients. Looking for information on how to set up call recording? Call recording software has a number of practical uses that can benefit a business, from staff training to modernized record keeping. Provided you ensure your...
The NBN has taken much longer to roll out in Australia than most people anticipated. Because of this, many point-to-point wireless providers have started all over Australia and New Zealand. How does Point-to-Point Wireless work? Point-to-point wireless works by a...
A dedicated connection with enough bandwidth for your maximum amount of concurrent calls will guarantee that you do not run into bandwidth issues; A very common reason why quality issues arise. What is a dedicated internet connection? A dedicated internet connection,...
3CX can be deployed in many ways on many different types of hardware. Please see the 3CX hardware specification requirements here. Don’t want to worry about 3CX hardware? If you don’t currently have any internal server infrastructure and would rather not purchase...
When scaling a business there are a lot of things which need to be considered. By making the move to a IP phone system which uses SIP Trunks you will have the ease of increasing the amount of concurrent calls for your business by simply calling or sending an email to...
In this article: Supported Operating Systems Operating systems not supported or tested Hardware requirements Up to 16 simultaneous calls Up to 64 simultaneous calls Up to 256 simultaneous calls Up to 1,024 simultaneous calls Extra requirements Supported Operating...
Determining the reason for poor call quality should be a troubleshooting exercise any good telecommunications partner should be able to get to the bottom of. The quality of the phone system is dictated by a lot of factors. It is not usually the fault of the SIP...
What is VoIP? Short for Voice over Internet Protocol, VoIP is a service that allows for phone and video calls to be carried out over the internet. It uses the existing internet and PSTN network to transfer and route voice traffic in IP packets. You may have also heard...
Aatrox Communications works with 3CX partners all over Australia. We strive to work very closely with our partners, and if any questions arrived our partners are encouraged to schedule a 30 minute conference regarding an up and coming deployment. We find that our...
