What is VoIP?
It may surprise you to hear that VoIP, as we know it, has been in use for the last 20 years.
The Internet Phone
To use the InternetPhone, each user had to install the software onto their computers, which according to a Fortune article from 1996 was a complete drag, attach a microphone and wait for the long pauses between sentences.
Despite its growing pains, companies such as Intel and Microsoft were interested and now 20 years later – the VoIP market has grown from a small 500,000 users in 1996 to an estimated 1 billion users in 2018.
The Growth of VoIP
Consumers had quickly realised the improved costs associated with a VoIP service, particularly with long-distance calls, and multinational companies also embraced the advantages associated.
This combined all means of communication necessary for a business including fax, phone calls, email, instant messaging, web conferences and more.
VoIP Today and Beyond
Both businesses and individuals have embraced the benefits of IP telephony – from families keeping in contact from different countries, to businesses communicating with their remote offices via PBX as if they were in the same building.
Many companies (and residential areas) are deciding to make the switch and replace all traditional PSTN networks with VoIP and this trend doesn’t appear to be ending any time soon. In the USA, over a quarter of households surveyed no longer even used landlines and ISPs are taking advantage of this fact, with many of them offering VoIP services bundled with their internet services.