Over the last few years there has been some very interesting changes happening in the telecommunications handset space.
We are seeing manufacturers having to keep up with the phone system providers who are setting the pace around the number of features which need to be supported.
These features include:
- Video Calling
- Remote Provisioning and maintenance
- Third party app integrations such as Skype and Office 365
- Easy deployment methods
- Capability with headset providers
- Being able to be controlled from softphone and web based clients
- And much more
One provider we have been keeping a close eye on is Yealink.
They have constantly been out preforming, releasing new features and from a cost stand point cannot be beat. We have found that the handsets are reliable; some of our customers and partners have been using models such as the Yealink SIP-T48G (executive, touch screen phone) for the last 4 years without any issues at all.