Communication is more important than ever nowadays. With more people working remotely and heaps of businesses smartly deciding to have an online presence, it is vital that everyone communicates well to ensure that things run smoothly. When looking for a great way to...
When you are a business interacting with clients, finding good communications software is a must. And when you connect your software systems by integrating them, you can compound their beneficial factors and reap even more advantages. That’s why Microsoft Dynamics CRM...
SIP trunking can drastically improve your New Zealand company’s communication methods. It is basically a must-have in today’s business world as it offers you easy-to-use features that can transform how you interact with your clients. However, as SIP increasingly...
Thinking about moving your phone system to the cloud? Breaking down the services, pricing and features of a SIP Trunk phone system will enable you to partner up with the right provider, and decide on the appropriate plan to best suit your office and business. Breaking...
The process for VoIP providers to become certified 3CX engineers is in-depth and goes far beyond simple call in/ call out tests. 3CX is a diverse and feature rich phone system with many aspects to understand from deployment to maintenance. VoIP providers supplying...
With all the updates and integrations with the 3CX WordPress Live Chat plugin that 3CX have rolled out lately, we figured it was time to put together a comprehensive guide to get set up and in touch with your customers.Live Chat Requirements3CX WordPress integration...
3CX is known for its ability to integrate with a number of different platforms to make your work life easier, and now Facebook Messenger has been added to that growing list. As of the latest update, V16 Udpdate 7 Alpha, the 3CX Chat Feature now allows you to chat with...
If you have been keeping up to date with the latest 3CX updates, you would have no doubt heard of Call Flow Designer. The 3CX Call Flow Designer (CFD) allows you to visually create call flows with ready to use building blocks such as transfer, disconnect & record....
Introduction Voicemail messages can be accessed by any phone on the network provided you have the extension number and the PIN configured in the extension. Note: Your administrator may reconfigure the default voicemail number (999). If this number doesn't work,...
Introduction 3CX recently released Update 6 of v15.5 including major SSL security updates and great new features within the web client and smartphone apps. Due to the importance of this update, those using the IP PBX can update to this service pack regardless of...
