VoIP performs best with a small amount dedicated bandwidth, a quality focused codec used and low latency from the handset to the SIP trunk provider. While it is possible to use a IP based phone system when a few of these requirements are absent, you will have to keep...
Due to the pandemic currently sweeping the world, a large portion of the world's workforce has gone online. To some, this was a welcome change, or perhaps even no change at all to those already working remotely. To others - it's definitely been an adjustment. We've...
What is SIP?SIP has opened up a greater opportunity for businesses and telecom providers alike, given the ease of setup and its low cost. SIP stands for Session Initiation Protocol. IP telephony and communications are defined by key protocols, among these Protocols is...
SIP Trunking allows telephone services to be delivered over IP – a core part of Voice over IP, or VoIP. A SIP Trunk is used to replace older style analog and ISDN connections and allow customer phone systems and devices to be connected to telecom service providers...
A study in 2019 found that of all organisations that had moved to cloud services, 81% of them were Office 365 users. It should come as no surprise then, that an advanced feature of 3CX is of course Office 365 integration.The 3CX and Office 365 integration seamlessly...
Whether you have desk phones, softphones or a scattered mix of both, managing them from the 3CX Management console could not be easier.3CX works with top telecom hardware companies to ensure interoperability between devices, making life easier for users and admins...
If you have been keeping up to date with the latest 3CX updates, you would have no doubt heard of Call Flow Designer. The 3CX Call Flow Designer (CFD) allows you to visually create call flows with ready to use building blocks such as transfer, disconnect & record....
Introduction Voicemail messages can be accessed by any phone on the network provided you have the extension number and the PIN configured in the extension. Note: Your administrator may reconfigure the default voicemail number (999). If this number doesn't work,...
It seems that each week Google releases another feature to add to their ever-expanding suite. Regardless of what you do or where, there’s a pretty good chance you are already using Google for organising your life. If you’re not, you probably have an iPhone. So that’s...
Many industries and services are embracing the idea of cloud-first – VoIP is clearly no different. Cloud-first is simply the idea that if a service is able to be hosted in the cloud, it should. A cloud based VoIP phone system has a number of benefits for businesses of...
